Courtesy Services, with auto attendant and music on hold, a series of platforms is available for advanced voice messaging, voice processing, and Interactive Voice Response

These systems address private enterprise’s needs and are designed for implementing value added customer services on existing Private Automated Branch exchanges. Integration with a variety of switches is possible through multiple analog or digital trunk interfaces, which include Primary Rate Integrated Services Digital Network access.

In addition to a wide range of traditional Courtesy Services, with auto attendant and music on hold, a series of platforms is available for advanced voice messaging, voice processing, and Interactive Voice Response.

Other possible applications include unattended fax services, speech recognition and text-to-speech as well as order entry, tele-monitoring and Tele-metering, which are effectively handled through powerful host interfaces for external data base interactivity.

Like all AppelCom Ltd proposed products, the systems are modular, expandable and up-gradable and offer user-friendly graphical interfaces for service creation & maintenance.

Exclusive developments, based on infrared bi-directional active badges, include trunk interception devices that allow fully automatic re-routing of incoming PABX calls to the nearest telephone extension.

Stand alone multiple line Digital Voice Logging Recorders for public security, sanitary and other emergency services are also available.